We’re here when you need us

1-800-263-8944 (Toll-free from Canada & U.S.)

Monday through Friday 8 AM to 8 PM EST. Statutory Holidays excluded.

Fax: (905) 813-4701 (Toll-free from Canada & U.S.)

Call us as soon as possible:

• 1-800-387-2487 (Toll-free from Canada & U.S.)
• (905) 816-2561 (Collect from anywhere via Canada Direct)
• 1-888-298-6340 (Toll-free fax from Canada & U.S.)
• (905) 813-4719 (Fax from anywhere)
• Or, if you prefer, email us at: emergencyassistance@allianz-assistance.ca

24 hours a day, seven days a week

Note: If a medical emergency prevents you from calling before receiving treatment, we ask that you (or someone else on your behalf) call us at the earliest opportunity.

Call us as soon as possible:

1-800-263-8944 (Toll-free from Canada & U.S.)

Monday through Friday 8 AM to 8 PM EST. Statutory Holidays excluded.

For cancellations, call your travel agent, airline, tour operator or the carrier to cancel your trip (no later than one business day after the cause of cancellation).

If you are extending your trip, call us as soon as possible:

Call 1-800-263-8944 (Toll-free from Canada & U.S.)

Mon-Fri: 7:30am-8:30pm, Sat: 9am-5pm, ET