{"id":9146,"date":"2021-04-07T13:58:21","date_gmt":"2021-04-07T13:58:21","guid":{"rendered":"https:\/\/silver.rbcinsurance.com\/en-ca\/2021\/04\/07\/insurance-claim-essentials\/"},"modified":"2024-09-14T01:07:13","modified_gmt":"2024-09-14T01:07:13","slug":"insurance-claim-essentials","status":"publish","type":"post","link":"https:\/\/silver.rbcinsurance.com\/en-ca\/advice-learning\/general-insurance\/insurance-claim-essentials","title":{"rendered":"Insurance Claim Essentials"},"content":{"rendered":"\n<div class=\"wp-block-rbc-template-selector templateSelector template__article articleSingle\" data-template=\"article\">\n<div class=\"wp-block-group articleSingle__container tabListStickyWrapper is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group articleSingle__container__hero is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group articleSingle__container__hero__inner is-layout-flow wp-block-group-is-layout-flow\">\n<span class=\"rbc-yoast-breadcrum-span\"><span><a href=\"https:\/\/silver.rbcinsurance.com\/en-ca\/\">Home<\/a><\/span><\/span>\n\n\n\n<div class=\"wp-block-group articleSingle__featuredImage__group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group articleSingle__title__group is-layout-flow wp-block-group-is-layout-flow\"><h1 class=\"wp-block-post-title\">Insurance Claim Essentials<\/h1>\n\n\n<div class=\"wp-block-group articleSingle__date__group is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-post-date\"><time datetime=\"2021-04-07T13:58:21-04:00\">April 7, 2021<\/time><\/div>\n\n\n<span class=\"wp-block-rbc-html-element articleSingle__readTime\">3 Min Read<\/span>\n<\/div>\n\n\n\n<div class=\"wp-block-group articleSingle__author__group is-layout-flow wp-block-group-is-layout-flow\">\n<img decoding=\"async\" src=\"https:\/\/silver.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2021\/06\/Avatar.webp?quality=80&w=128&h=128&crop=1\" alt=\"RBC Insurance\">\n\n\n\n<div class=\"wp-block-group articleSingle__author__details is-layout-flow wp-block-group-is-layout-flow\">\n<span class=\"wp-block-rbc-html-element articleSingle__author__name\">RBC Insurance<\/span>\n\n\n\n<span class=\"wp-block-rbc-html-element articleSingle__author__designation\"><\/span>\n<\/div>\n<\/div>\n<\/div>\n\n\n<figure class=\"articleSingle__featuredImage wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"930\" height=\"620\" src=\"https:\/\/silver.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2022\/09\/thumbnail-default-claim-essentials.jpg?quality=80&amp;w=930\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Illustration: physiotherapist helping patient\" style=\"object-fit:cover;\" srcset=\"https:\/\/silver.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2022\/09\/thumbnail-default-claim-essentials.jpg 930w, https:\/\/silver.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2022\/09\/thumbnail-default-claim-essentials.jpg?resize=300,200 300w, https:\/\/silver.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2022\/09\/thumbnail-default-claim-essentials.jpg?resize=768,512 768w, https:\/\/silver.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2022\/09\/thumbnail-default-claim-essentials.jpg?resize=412,275 412w\" sizes=\"auto, (max-width: 930px) 100vw, 930px\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group articleSingle__container__main is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group articleSingle__container__page__nav is-layout-flow wp-block-group-is-layout-flow\">\t\t<div class=\"socials-block\">\n\t\t\t\t\t\t<p class=\"socials-block-title\">\n\t\t\tShare this article\t\t<\/p>\n\t\t<div class=\"social-links mob-mar-b-hlf mob-mar-t-hlf\">\n\t\t\t\t\t<a class=\"social-button-wrapper sharing-custom sharing-email\" href=\"mailto:?subject=Insurance Claim Essentials &#038;body=Hi, I thought you might be interested in this article from RBC Insurance: https:\/\/silver.rbcinsurance.com\/en-ca\/advice-learning\/general-insurance\/insurance-claim-essentials\" aria-label=\"Email\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/silver.rbcinsurance.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-email.svg\"\n\t\t\t\talt=\"envelope icon\">\n\t\t\t\t<span>\n\t\t\t\tEmail\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t<div class=\"social-button-wrapper sharing-copy-wrapper\">\n\t\t\t<button class=\"sharing-custom sharing-copy\" data-url=\"https:\/\/silver.rbcinsurance.com\/en-ca\/advice-learning\/general-insurance\/insurance-claim-essentials\" aria-label=\"Copy URL\">\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/silver.rbcinsurance.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-related.svg\"\n\t\t\t\talt=\"copy icon\">\n\t\t\t<span id=\"sharing-copyUrl-Label\">\n\t\t\t\tCopy URL\t\t\t<\/span>\n\t\t\t<\/button>\n\t\t\t<input type=\"text\" class=\"sharing-copy-text\" aria-labelledby=\"sharing-copyUrl-Label\">\n\t\t<\/div>\n\t<\/div>\n  \t\t<\/div>\t\n\t\t\n\n\n<div class=\"wp-block-rbc-tabs-list tabsList\" data-switch=\"lgBp\" data-target-heading=\"h4\"><p class=\"tabsList__heading\">On this page<\/p><div class=\"tabsList__wrapper\"><button class=\"selectDropdown__button\" aria-haspopup=\"listbox\" aria-expanded=\"false\"><span class=\"selectDropdown__title\">Ask Questions<\/span><span class=\"selectDropdown__chevron\"><\/span><\/button><ul class=\"tabsList__items selectDropdown__list\"><li class=\"selectDropdown__list__item tabsList__item selected\"><a href=\"#h-ask-questions\">Ask Questions<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-no-rushing-required\">No Rushing Required<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-get-back-to-normal\">Get Back to Normal<\/a><\/li><\/ul><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group articleSingle__content__main tabListHeadings is-layout-flow wp-block-group-is-layout-flow\">\n<section class=\"wp-block-rbc-section-block  pos-rel\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner \" style=\"border-radius:0x\">\n<div class=\"desktop-only\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3539 size-full\" src=\"https:\/\/silver.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2022\/09\/infographic-insurance-claim-essentials-scaled-1.jpg\" alt=\"Insurance claims infographic\" width=\"986\" height=\"2560\" \/><\/p>\n<\/div>\n<p>Insurance is something that you buy and hope that you never have to use. Unfortunately, if the unexpected does happen and you need your insurance, you want to get your claim processed as quick and easy as possible. We&#8217;re here to help you understand some essentials around insurance claims. You may be surprised to know that getting your claim paid starts when you buy your insurance.<\/p>\n<h4 id=\"h-ask-questions\">Ask Questions<\/h4>\n<p>The old adage \u201cthere&#8217;s no such thing as a stupid question&#8221; couldn&#8217;t be truer for insurance and the claims process &#8211; and it starts right at the beginning.<\/p>\n<p>When applying for insurance, an advisor will help explain your coverage but it&#8217;s important for you to ask all the questions you need to be confident you understand what your policy will or will not include. This is crucial for future claims &#8211; you don&#8217;t want to be in a situation where you think you are covered but you&#8217;re not. The language in insurance policies can be complex but your advisor can break it down for you. Asking a lot of questions upfront helps avoid confusion later on.<\/p>\n<h4 id=\"h-no-rushing-required\">No Rushing Required<\/h4>\n<p>During the initial insurance application process, take all the time you need to complete it and remember to be as open as possible. For certain types of insurance like life or disability, there&#8217;ll be questions, related to medical history that will need exact details. If you need to confirm them, let the advisor know and they&#8217;ll be happy to give you time to do so.<\/p>\n<p>Making sure your information is accurate during the initial application will help make sure your coverage is appropriate &#8211; and that can help make your claims experience that much easier. If the information provided is inaccurate, it could affect your claim being paid when you need it most &#8211; and that&#8217;s something nobody wants.<\/p>\n<h4 id=\"h-get-back-to-normal\">Get Back to Normal<\/h4>\n<p>Making an insurance claim means something bad has happened and it can be a difficult time. You want to know that your insurance company has your back and following the tips above can make the process more manageable and help get you back to normal again.<\/p>\n<p><a class=\"collapse-toggle collapsed\" href=\"#collapseExample1\" data-toggle=\"collapse\" aria-controls=\"collapseExample1\">View Text Version<\/a><\/p>\n<div id=\"collapseExample1\" class=\"collapse-content collapse\">\n<div class=\"collapse-inner\">\n<p>Insurance Claim Essentials<\/p>\n<p>Ask Questions<\/p>\n<p>When applying for insurance, ask all the questions you need to be confident you understand what your coverage does and does not include.<\/p>\n<p>No Rushing Required<\/p>\n<p>Take your time during the insurance application process. If you need to confirm exact details, do that first before giving your answer.<\/p>\n<p>Applying for Coverage<\/p>\n<p>The application and quote process is the most important part in determining the payment of future claims. If the information provided is inaccurate, it could affect your claim being paid.<\/p>\n<p>Get Back to Normal<\/p>\n<p>These steps during the initial insurance application are important for making future claims a smoother process. The process might still be stressful \u2013 we\u2019re here to help make it more manageable, reduce hassle, and get you back to normal again.<\/p>\n<p>We\u2019ll help you get it. RBC Insurance<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-rbc-section-inner-block  section-inner block-wpr bg-light-blue rounded-corners pos-rel pad-l pad-r mob-pad-r centered-block mob-pad-l pad-t mob-pad-t pad-b mob-pad-b\" style=\"border-radius:0x\">\n<h2 class=\"wp-block-heading has-text-align-center mar-t mar-b-hlf mob-mar-b-hlf mob-mar-t\" id=\"h-rbc-insurance\">RBC Insurance<\/h2>\n\n\n\n<p class=\"has-text-align-center\">We make it easy to find expert advice, money-saving tips, and a range of insurance options for every moment of life.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\"><div>\n<div class=\"wp-block-button has-custom-font-size aligncenter btn is-style-primary primary has-text-lg-font-size\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/silver.rbcinsurance.com\/en-ca\/personal\/\" rel=\"noreferrer noopener\" data-dig-id=\"LP-11775-476a44f4\" data-dig-category=\"LP\" data-dig-action=\"button click\" data-dig-label=\"Learn More-https:\/\/silver.rbcinsurance.com\/en-ca\/personal\/ \">Learn More<\/a><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\t<style type=\"text\/css\">\n\t\t.wp-block-tk-spacer.id-45829d22-66fe-4993-8f90-0b2a6cec360d {\n\t\theight: 30px;\n\t}\n\n\t@media ( max-width: 480px ) {\n\t\t.wp-block-tk-spacer.id-45829d22-66fe-4993-8f90-0b2a6cec360d {\n\t\t\theight: 15px;\n\t\t}\n\t}\t<\/style>\n\t<div class=\"wp-block-tk-spacer id-45829d22-66fe-4993-8f90-0b2a6cec360d\" aria-hidden=\"true\"><\/div>\n\t\n\n\n<div class=\"wp-block-rbc-rbc-default-collapsible\"><p><button class=\"collapse-toggle collapsed\" data-target=\"#collapse2de7ba0a\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse2de7ba0a\" data-dig-id=\"LP-HomeInsurance-14506-2de7ba0a\" data-dig-category=\"LP-HomeInsurance\" data-dig-action=\"accordion closed\" action-closed=\"accordion closed\" action-opened=\"accordion open\" data-dig-label=\"Things Our Lawyers Want You to Know\"><div>Things Our Lawyers Want You to Know<\/div><\/button><\/p><div class=\"collapse-content collapse\" id=\"collapse2de7ba0a\">\n<div class=\"wp-block-rbc-collapsible-inner-block collapse-inner\">\n<p class=\"has-text-sm-font-size\">*Home and auto insurance products are distributed by RBC Insurance Agency Ltd. and underwritten by Aviva General Insurance Company. In Quebec, RBC Insurance Agency Ltd. Is registered as a damage insurance agency. As a result of government-run auto insurance plans, auto insurance is not available through RBC Insurance in Manitoba, Saskatchewan and British Columbia.<\/p>\n\n\n\n<p class=\"has-text-sm-font-size\">This article is intended as general information only and is not to be relied upon as constituting legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. Information presented is believed to be factual and up-to-date but we do not guarantee its accuracy and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the authors as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Royal Bank of Canada or any of its affiliates.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Improving your insurance claims experience starts even before you buy your policy.<\/p>\n","protected":false},"author":98,"featured_media":9166,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/new-rbci-design.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[44],"tags":[82,21],"article-type":[80],"ppma_author":[],"class_list":["post-9146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-insurance","tag-insurance-claims","tag-managing-money","article-type-advice-learning"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Insurance Claim Essentials | RBC Insurance<\/title>\n<meta name=\"description\" content=\"Tips to help improve your insurance claims experience. 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