{"id":23243,"date":"2025-12-09T09:00:17","date_gmt":"2025-12-09T14:00:17","guid":{"rendered":"https:\/\/silver.rbcinsurance.com\/en-ca\/?page_id=23243"},"modified":"2025-12-09T09:00:17","modified_gmt":"2025-12-09T14:00:17","slug":"maple-virtual-care","status":"publish","type":"page","link":"https:\/\/silver.rbcinsurance.com\/en-ca\/group-benefits\/plan-member\/maple-virtual-care\/","title":{"rendered":"Maple Virtual Care"},"content":{"rendered":"\n
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Home<\/a><\/span><\/span><\/p>\n\n\n\n

Get help from<\/mark> the comfort of home<\/mark><\/h2>\n\n\n\n

Maple provides RBC Insurance Group Benefit solution members online access to general practitioners within minutes.1<\/a><\/sup><\/p>\n\n\n\n

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Check your coverage<\/a><\/div>\n<\/div><\/div>\n\n\n\n
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Get a quote<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>
Please provide a valid postal code in A1A 1A1 format.<\/span><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Maple Virtual Care<\/h1>\n\n\n\n

When you\u2019re under the weather, all you want to do is feel better fast. RBC Insurance + Maple can help. Maple is a telemedicine platform that provides direct access to general practitioners online so you can get the help within minutes1<\/a><\/sup>\u2014no appointment needed. <\/p>\n<\/div>\n\n\n\n

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Connect with a general practitioner via text message, phone or video<\/h3>\n<\/div>\n\n\n\n
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In the Maple mobile app or web browser, simply tap a button to connect directly with a general practitioner in minutes1<\/a><\/sup>.<\/p>\n\n\n\n

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Maple general practitioners are experts in the medical field. They\u2019re hand-selected Canadian licensed physicians and nurse practitioners who practice family and emergency medicine and represent the same healthcare providers you could see in person.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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General practitioners can diagnose and treat a wide range of conditions<\/h3>\n<\/div>\n\n\n\n
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General practitioners can treat many conditions online. Nine out of every 10 Maple patients get their issue fully resolved in a matter of minutes. This includes: cold & flu symptoms, infections, chronic conditions, skin problems, sexual health concerns, mental health issues and more.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Plus, they can issue prescriptions and more<\/h3>\n<\/div>\n\n\n\n
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Maple general practitioners can provide medical advice, as well as issue digital prescriptions, lab requisitions, diagnostic imaging requests and write notes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Consultations can be done after hours with most issues being resolved within 15 minutes<\/h3>\n<\/div>\n\n\n\n
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You won\u2019t have to spend time making or traveling to appointments or sitting in waiting rooms. Plus, it helps you stay out of the public if you\u2019re sick.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

Note:<\/strong> Maple is not intended for emergencies. Visit your local hospital or clinic for an emergency situation. Locations can be looked up on the RBC Insurance MyBenefits app.<\/p>\n<\/div>\n\n\n\n

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Over 1 million Canadians use Maple with an average patient satisfaction rating of 4.7\/5 stars.<\/h2>\n\n\n\n

To learn more about Maple, speak with your Plan Administrator today.<\/p>\n\n\n\n

Visit the Maple Virtual Care page for RBC Insurance Group Benefits clients<\/a><\/p>\n<\/div>\n\n\n\n

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Frequently asked questions<\/span><\/h2><\/div>
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