{"id":23167,"date":"2025-04-11T14:55:59","date_gmt":"2025-04-11T18:55:59","guid":{"rendered":"https:\/\/silver.rbcinsurance.com\/en-ca\/?page_id=23167"},"modified":"2025-11-14T08:43:46","modified_gmt":"2025-11-14T13:43:46","slug":"reference-guide","status":"publish","type":"page","link":"https:\/\/silver.rbcinsurance.com\/en-ca\/group-benefits\/plan-administrator\/reference-guide\/","title":{"rendered":"Reference Guide"},"content":{"rendered":"\n
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Welcome to your plan administrator resources<\/mark><\/h1>

You\u2019ll find everything you need to manage and administer your company\u2019s group benefits program and create a workplace culture that fosters employee wellbeing and promotes engagement.<\/p><\/div>

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\u200f\u200f\u200e \u200e<\/p>\n<\/div><\/div>\n\n\n\n

\"Smiling<\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Start here<\/p>

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Getting started<\/a><\/p><\/div><\/div>

A guide to help you manage and administer your company\u2019s group benefits program.<\/p><\/div><\/div>\n\n\n\n

How to<\/a><\/p><\/div><\/div>

Find guides on how to do just about anything as a plan administrator.<\/p><\/div><\/div>\n\n\n\n

HR support centre<\/a><\/p><\/div><\/div>

Access human resources and labour law tools, templates and guidance to help you run your business and save you time.<\/p><\/div><\/div>\n\n\n\n

Workplace wellness toolkit<\/a><\/p><\/div><\/div>

With a few thoughtful steps you can create a culture of wellness where employees thrive.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n

Popular<\/p>

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Forms<\/a><\/p><\/div><\/div>

Here is a list of forms as well as quick access to claim forms you or your employees may need.<\/p><\/div><\/div>\n\n\n\n

Demo hub<\/a><\/p>New<\/span><\/div><\/div>

Access our new Demo Hub to understand how to submit a claim, check your benefits eligibility and other plan features available online.<\/p><\/div><\/div>\n\n\n\n

Submit Claims<\/a><\/p><\/div><\/div>

This section helps you in regards to making claims and supporting your employees when they need to submit claims under their Group Benefits Plan.<\/p><\/div><\/div>\n\n\n\n

Wellness resource list<\/a><\/p><\/div><\/div>

Looking for more information or need a little help? Here are a few helpful websites and tools.<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Quick links<\/span><\/h2>\n<\/div>\n\n\n\n
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<\/p>\n\n\n\n

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Get started overview<\/h4>\n<\/div>\n\n\n\n

Use the Get Started overview to register, activate and reset your password within Online Administration.<\/p>\n\n\n\n

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Go to overview<\/a><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Group benefits quick start guide<\/h4>\n<\/div>\n\n\n\n

Complete these three steps to take advantage of everything your benefits plan has to offer!<\/p>\n\n\n\n

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Go to quick start guide<\/a><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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RBC Insurance
My Benefits App<\/h4>\n<\/div>\n\n\n\n

Plan Members with Extended Health & Dental benefits can manage their health and dental benefits with our mobile app.<\/p>\n\n\n\n

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Learn more<\/a><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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<\/p>\n\n\n\n

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RBC Insurance
Demo Hub<\/h4>\n<\/div>\n\n\n\n

Access our new Demo Hub to understand how to submit a claim, check your benefits eligibility and other plan features available online.<\/p>\n\n\n\n

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Visit our demo hub<\/a><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Help and support<\/span><\/h2>\n\n\n\n

<\/p>\n<\/div>\n\n\n\n

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1-855-264-2174<\/a><\/span><\/div><\/div>\n\n\n\n
groupbenefitssolutions@rbc.com<\/a><\/span><\/div><\/div>\n\n\n\n
Demo Hub<\/a><\/span><\/div><\/div>\n\n\n\n
Plan Administrator Resources<\/a><\/span><\/div><\/div>\n<\/div><\/div>\n\n\n\n
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Mailing address
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RBC Insurance
6880 Financial Drive
Mississauga, ON\u2028
L5N 7Y5<\/p>\n<\/div>\n\n\n\n

\"\"<\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":203,"featured_media":0,"parent":23130,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/resources.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23167","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPlan Administrator Resources Reference Guide | RBC Insurance<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plan Administrator Resources Reference Guide | RBC Insurance\" \/>\n<meta property=\"og:url\" content=\"https:\/\/silver.rbcinsurance.com\/en-ca\/group-benefits\/plan-administrator\/reference-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"RBC Insurance\" \/>\n<meta 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